But when I click the icon for the HP Solution Center, it does not open. The scan works very well during the test through the printer scanner doctor app. "Please make sure that the ink cartidge (s) and Printhead (s) you use in your printer are good" (full message on the attachment). I also installed HP Print and Scan doctor who gives me the following information: device detected error: cartridge or print head problem. I deleted the software several times and reinstalled and still does not work Noah.
On the HP Solutions Center weedend more would not open, so I'm not able to scan. I have a new windows 10 computers using my old HP Officejet Pro 8500. HP Pavilion Intel Core i3: HP Solution Center software does not open hp officejet pro 8500.
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